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FAQ
Payment
Delivery
Cancellation / Return / Exchange
Product
Is it tax-included display?
It is displayed with tax.
What kind of payment method do you have?
Payment method: Credit card / Debit card payment ( VISA / Mastercard / JCB / AMEX / Diners Club ), PayPal, Convenience store payment ( Family Mart / Lawson / Ministop / Daily Yamazaki / Seiko Mart ), Pay-easy, Bank transfer, Cash payment is available.
* Postpaid payment is not available.
* A separate fee will be charged for Convenience store payments, Pay-easy, and Bank transfers.
Is there a deadline for convenience stores and bank transfers?
·convenience store
If payment is not confirmed within one week, the purchased product will be automatically canceled.
·Bank transfer
If payment is not confirmed within 14 days, the purchased product will be automatically canceled.
Please note that.
If you need more reserves for unavoidable reasons, please give us a contact.
Please tell me about the receipt
・Credit card
Please use the usage statement issued by the credit card company as a receipt.
・Convenience store settlement
The receipt issued at the convenience store at the time of payment can be used as a receipt as it is.
Receipts cannot be issued from this shop for convenience store payments (KOMOJU).
If you have a desired name, please enter it in the first and last name input field on the payment information input screen of KOMOJU that will be forwarded during the payment procedure.
・Bank transfer
The bank transfer statement will be used instead of issuing a receipt.
・ Cash payment
We will respond if you wish.
* Normally, we do not issue a separate receipt from this shop.
If you wish to issue a receipt from this shop due to unavoidable circumstances, please enter your desired name and description at the "Remarks" in the shopping cart or "Inquiries".
We will send you a receipt after payment is completed.
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